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Why FOSS? At FOSS we want to come up with smarter ways to make the best use of agricultural resources, and to help eliminate food waste. As our new Sales Admin you’ll utilize your skills within B2B sales and communication to support our ambitious growth and sustainable agenda. If that sounds like something you would like to get out of bed for every Monday morning, then read on. You will garner costumers’ interest in meeting with our Sales Team We are looking for an experienced candidate with excellent communications skills from a B2B position to play a key role in our dynamic and industry leading Sales Team. You’ll be joining a team driven by a strong sense of purpose and shared goals. We imagine that you are an ambitious person who thrives in hunting and prospecting new customers and acquiring opportunities for our outside sales team. To be successful, you should be interested in understanding the customer’s needs and determined to achieve and surpass your KPI’s. Ultimately, an outstanding lead qualifier and team player. Your day-to-day at FOSS Joining us, you will be involved in the following tasks: - Receiving and processing of purchase orders from our customers
- Ensuring that goods are dispatched from the warehouse on time
- Raising invoices to customers for goods and services supplied
- Ordering of inventory from suppliers to ensure that safety stock is maintained
- Processing of return stock orders for warranty and exchange parts
- Attending to inbound customer account enquiries
- Liaise with internal management team and staff to resolve customer queries and disputes
- Provide customers with timely responses to any account-related matters
- Provide sales team with timely information and support to maximize sales opportunities
- Process new account application forms
- CRM system maintenance (e.g. updating serial numbers and customer information)
- Other administrative duties as required by the busines
Do you believe that hard work pays off? Then you will fit in well in our environment where good results are rewarded. We have fun at work because we are all motivated to keep colleagues and costumers happy. The traits that will help you to be successful in this role are: - Experience working across Geographical locations
- Experience working with SAP ERP, SAP CRM and/or Salesforce
- Experience with Microsoft Office programs
- Demonstrate accurate data entry skills, attention to detail, and ability to audit your own work
- Effective communication, delivering messages in a clear, compelling, and concise manner
- Sound time management and work life balance
- Able to maintain, enhance and implement sound, reliable systems and processes
- Able to build and maintain close and constructive working relationships
- Positive, hands on /action oriented
- Ability to work independently, as well as a team player
- Motivated, self starter
Qualifications - Previous sales administration experience, or relevant industry experience (highly desirable but not essential)
A good environment creates good results This is why we at FOSS strive to create a winning culture and dynamic working environment. You are offered an interesting and challenging job with focus on customer engagement and growth. FOSS is a family-owned company, and we are proud of our high employee and customer satisfaction along with our open culture and great career opportunities. We offer competitive monetary rewards, a challenging job, in an international and innovative company, that is a world leader in its field. FOSS is committed to maintaining an inclusive culture and a diverse workforce. You can help us sustain an unbiased recruitment process by not including photo or age in your application. FOSS Today, more than 8 billion people around the world are dependent on nutritional food. Tons of food being produced in a million different ways and under varying conditions, creating challenges all the way from field to fork. One of them, obviously, being the effects it has on climate change. FOSS helps the world’s 100 biggest food companies and more than 40,000 others around the world navigate exactly that with intelligent, data-driven and innovative analytical solutions. We are making sustainability a better business and we’re doing so as global market leader in our field – improving food quality, minimizing food waste, ensuring food safety, and securing fair payment. Join a pioneering and innovative company in the food and agriculture industry. A company on a mission, with offices all around the world and 1,700 talented colleagues from more than 32 different countries.
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