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Exciting opportunity for a Customer Growth Specialist to join our dynamic team at FOSS India. Full-time position based at FOSS India Headquarters in Pune, Maharashtra, India.
Responsibilities include developing and implementing strategies to increase revenue from various CCS products (Spare parts, consumables, Reagents & chemicals, Training, Ad Hoc service, Preventive Maintenance Agreement, calibration services, Foss software services, Digital Business, etc.), fostering customer relationships, and ensuring operational excellence.
Perfect role for candidates with 2-3 years of experience in a customer-facing role, ideally within customer support, business development, or after-sales service revenue generation. Join us at FOSS India and be part of a team dedicated to innovation, excellence, and customer satisfaction.
The Job, Department & Daily task
Join our team as a Customer Growth Specialist & your responsibility will include planning and executing sales strategies, identifying new business opportunities, collaborating with the service team, building strong customer relationships, and ensuring operational excellence. Reporting to the Managing Director of FOSS India, you'll work closely with colleagues and interact daily with customers to ensure their needs are met.
Culture & Benefits
At FOSS, we offer a dynamic and inclusive workplace where innovation thrives. Join us to contribute to a global leader in analytical solutions for the food and agriculture industry. Enjoy benefits such as insurance coverage, fitness facilities, and opportunities for professional development. Experience our vibrant company culture through team celebrations and diverse employee activities.
What will make you fit in well
We imagine that you have:
- 2-3 years of experience in a customer-facing role, ideally within customer support, business development, or after-sales service revenue generation
- A bachelor’s degree in engineering, Business Administration (MBA), or a related field
- Proficiency in handling quotations, follow-ups, payment follow-ups, etc
- Strong analytical and problem-solving skills
- Fluent in English and Hindi, with excellent written and verbal communication skills
- An understanding of technical concepts relevant to FOSS India's products and services would be beneficial
- A proactive attitude, with a focus on customer satisfaction and business objectives
Excited about the possibility of Joining the team?
The Customer Growth Specialist will report to the Managing Director of FOSS India. If you're ready to embark on an exciting journey with FOSS India as a Customer Growth Specialist, apply now!. To apply, submit your application through our online portal.
FOSS is committed to maintaining an inclusive culture and a diverse workforce. You can help us sustain an unbiased recruitment process by not including photo or age in your application.
We would love to welcome you at FOSS
Today, more than 8 billion people around the world are dependent on nutritional food. Tons of food being produced in a million different ways and under varying conditions, creating challenges all the way from field to fork. One of them, obviously, being the effects it has on climate change.
FOSS helps the world’s 100 biggest food companies and more than 40,000 others around the world navigate exactly that with intelligent, data-driven and innovative analytical solutions. We are making sustainability a better business and we’re doing so as global market leader in our field – improving food quality, minimizing food waste, ensuring food safety, and securing fair payment. Join a pioneering and innovative company in the food and agriculture industry. A company on a mission, with offices all around the world and 1,700 talented colleagues from more than 32 different countries.
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