FOSS Argentina




Product Application Specialist


Why FOSS?

At FOSS, we are driven by a strong sense of purpose, and we hope you are too. A fast-growing world population means that the global food production will have to increase by 60% by 2050 to meet demand. We want to come up with smarter ways to make the best use of agricultural resources, and to help eliminate food waste. If that sounds like something you would like to get out of bed for every Monday morning, then read on.

What can you expect in this role?

The Product Application Specialist’s primary focus is on customer calibration and application needs, updating calibrations, and supplying calibration reports, while also providing user and employee training for effective operation and optimal performance. The role involves diagnosing instrument performance issues and contributing to solutions, as well as installing software and ensure integration with existing solutions. Participation in installations, instrument demonstrations and trials are also tasks that the PAS will encounter. Key responsibilities also include maintaining customer relationships through quality calibration service and supporting sales teams with product expertise. The PAS may also take part in representing the company at industry events and collaborate with Sales in evaluating and supplying feedback to customer inquiries.

What are you responsibilities?

  • Install software and ensure integrating with existing systems
  • Review and support customer calibration and application needs, update calibrations as required, and write calibration reports
  • Diagnose calibration issues and collaborate for complex problem-solving, and determine software/hardware solutions
  • Provide performance assistance, maintain strong customer relationships, and ensure high-quality calibration service
  • Conduct user and employee training
  • Provide sufficient and detailed documentation in CRM and in general
  • Support Sales with product expertise and collaboration for customer feedback and participate in industry events · Follow and stay updated with FOSS processe

What makes you a desirable candidate?

  • Bachelor's degree in a relevant field (e.g., Chemistry, Engineering, Food Science, Agriculture, or a related discipline)
  • Experience with analytical instrumentation
  • Proficiency in statistics and statistical package software
  • Experienced in chemometrics and proficient in using modelling tools
  • Strong troubleshooting skills and the ability to work independently in the field
  • Excellent communication and interpersonal skills
  • Fluent written and spoken English
  • Willingness and ability to travel locally and internationally
  • Valid work permit and driving license

FOSS is committed to maintaining an inclusive culture and a diverse workforce. You can help us sustain an unbiased recruitment process by not including photo or age in your application.

FOSS

Today, more than 8 billion people around the world are dependent on nutritional food. Tons of food being produced in a million different ways and under varying conditions, creating challenges all the way from field to fork. One of them, obviously, being the effects it has on climate change. 

FOSS helps the world’s 100 biggest food companies and more than 40,000 others around the world navigate exactly that with intelligent, data-driven and innovative analytical solutions. We are making sustainability a better business and we’re doing so as global market leader in our field – improving food quality, minimizing food waste, ensuring food safety, and securing fair payment.

Join a pioneering and innovative company in the food and agriculture industry. A company on a mission, with offices all around the world and 1,700 talented colleagues from more than 32 different countries.

 
 

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Region:
Buenos Aires

Location:
Buenos Aires



Company homepage:
http://www.foss.dk